Privacy and Cookie Policy

Effective date: July 04, 2018

The scope of this Privacy and Cookie Policy is set out below. This policy relates only to Hatch Autos and to the use of this website.

This page informs you of our Policies regarding the collection, use and disclosure of personal data when you use the services of Hatch Autos and this web site

Data Safety

If you want detailed information from Get Safe on Line on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other on line problems please visit Get Safe Online is supported by HM Government and leading businesses.

What happens to your Data.

Sharing Data

Hatch Autos does not release or sell data to any third parties. We do share data with regard to MOTs with the appropriate governing body to ensure that your car remains legal.

Use of your Data

We use your data to continue to improve our services with regard to Customer care, to provide reminders to you either by email or text messaging for MOTs and servicing your cars.

Information is collected from either contact through our contact form system or by telephone. At that point you will have the opportunity to decline our offer of reminders by clicking the appropriate box on the contact form. If you contact us by telephone you will then have opportunity to decline further contact by not leaving your details.

Personal Data

When contacting our services Hatch Autos, you will be expected to leave your telephone number, your make and model of vehicle, your name and address. This information remains confidential and secure until the job is completed.

Usage Data

We may also collect information about how our Service Hatch Autos is accessed and used (Usage Data). This usage data may include information such as your computer’s Internet Protocol address (IP address) browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking and Cookies Data

We use cookies and similar tracking technologies to tract the activity of our service and hold certain information, as per the Google Privacy Policy.

Cookies are files with small amount of data which may include and anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyse our web services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, by refusing cookies may reduce your experience of the site.

Examples of Cookies we use

Session cookies

We use session cookies to operate our service

Preference Cookies are used to remember your preferences and various settings.

Security Cookies are used for just that, security

Hatch Autos uses the collected data for the purpose of providing and maintaining our web site. To be able through the web site to notify you of any changes to services

To enable you to participate in interactive features of our service when you wish. To provide customer care and support. To provide analysis and information so that we can continue to improve our website. To monitor usage and continue to improve the landing pages. To detect, prevent and address technical issues.

Transfer of Data

Hatch Autos may disclose your Personal Data under the following circumstances

To comply with any legal obligations

To protect and defend the rights and/or property of Hatch Autos

To prevent or investigate possible wrongdoing in connection with our garage services

To protect the personal safety of users of the service and/or the public.

To protect against any legal liability

Security of Data

We take every reasonable step to protect your data, security is important to us. We strive to use commercially acceptable means to protect your personal data, however we cannot guarantee absolute security.

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted. Even if we delete your data, it may persist on back up or archival media for legal, tax, or regularity purposes.

Service Providers

We may employ third party companies and individual to facilitate our Service (Service Providers) to provide the service on our behalf.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy and Cookie Policy

Our Service does not address anyone under the age of 18 (“Children”).

Changes to This Privacy and Cookie Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy

Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email:

By visiting this page on our website:

Data deletion

If you do not wish for your data to be retained please use the contact form and message the Office Manager or telephone 01227 730184

Resources & Further Information

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email:
By visiting this page on our website:
By phone number: 01227 730184