Effective date: July 04, 2018
This page informs you of our Policies regarding the collection, use and disclosure of personal data when you use the services of Hatch Autos and this web site
If you want detailed information from Get Safe on Line on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other on line problems please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
What happens to your Data.
Hatch Autos does not release or sell data to any third parties. We do share data with regard to MOTs with the appropriate governing body to ensure that your car remains legal.
Use of your Data
We use your data to continue to improve our services with regard to Customer care, to provide reminders to you either by email or text messaging for MOTs and servicing your cars.
Information is collected from either contact through our contact form system or by telephone. At that point you will have the opportunity to decline our offer of reminders by clicking the appropriate box on the contact form. If you contact us by telephone you will then have opportunity to decline further contact by not leaving your details.
When contacting our services Hatch Autos, you will be expected to leave your telephone number, your make and model of vehicle, your name and address. This information remains confidential and secure until the job is completed.
We may also collect information about how our Service Hatch Autos is accessed and used (Usage Data). This usage data may include information such as your computer’s Internet Protocol address (IP address) browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking and Cookies Data
Cookies are files with small amount of data which may include and anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyse our web services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, by refusing cookies may reduce your experience of the site.
Examples of Cookies we use
We use session cookies to operate our service
Preference Cookies are used to remember your preferences and various settings.
Security Cookies are used for just that, security
Hatch Autos uses the collected data for the purpose of providing and maintaining our web site. To be able through the web site to notify you of any changes to services
To enable you to participate in interactive features of our service when you wish. To provide customer care and support. To provide analysis and information so that we can continue to improve our website. To monitor usage and continue to improve the landing pages. To detect, prevent and address technical issues.
Transfer of Data
Hatch Autos may disclose your Personal Data under the following circumstances
To comply with any legal obligations
To protect and defend the rights and/or property of Hatch Autos
To prevent or investigate possible wrongdoing in connection with our garage services
To protect the personal safety of users of the service and/or the public.
To protect against any legal liability
Security of Data
We take every reasonable step to protect your data, security is important to us. We strive to use commercially acceptable means to protect your personal data, however we cannot guarantee absolute security.
We may employ third party companies and individual to facilitate our Service (Service Providers) to provide the service on our behalf.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
Policy are effective when they are posted on this page.
By email: firstname.lastname@example.org
By visiting this page on our website: https://www.HatchAutos.co.uk/contact-us/
If you do not wish for your data to be retained please use the contact form and message the Office Manager or telephone 01227 730184
Resources & Further Information
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations 2003